Detecting A Connectivity Issue

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There are two ways you can detect a connectivity issue.

 

If you start one of our products and let it sit, it will regularly try to sync its local graphics with the cloud. If it cannot connect with our server, it will display this message in the status bar...
 
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The loss of connection may be temporary (if there are external problems with your link) but, if the message is appearing regularly, it is more likely to be an indication that Efofex products are being blocked by your school's firewall.

 

If you go to the Help menu and choose Manage Account, then choose Enter Code, you will see a screen something like this.

 

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The enter code screen will inform you that there is no connection and will provide some assistance that allows you to make progress with the registration.